Ibikoresho byo kwerekana ni ingenzi mu maduka y’ibicuruzwa n’amaduka atari kuri interineti, atari ukugira ngo byongere isura y’ikirango gusa, ahubwo no kugira ngo byongere ibicuruzwa no gukurura ubufatanye mu bucuruzi n’ibigo bitanga serivisi. Ibi bituma ari ingenzi cyane guhitamo umucuruzi ukwiye w’ibicuruzwa ufite ubushobozi bukomeye bwo gukora no gutanga ibicuruzwa, ariko kandi ushobora guhuza ibitekerezo by’umukiriya no gushushanya ibicuruzwa byo kwerekana bihuye kandi bikagira ingaruka nziza ku giciro. Kugira ngo itumanaho rirusheho kuba ryiza no gusobanukirwa neza n’abakiriya bacu, dutanga inama zitandukanye zo gukora no gutegura ibibazo by’abakiriya bacu.
Dore icyitonderwa cy'iperereza ry'ikigo cyacu->ikiguzi->icyitegererezo->umusaruro w'ibicuruzwa->ibyoherezwa->imbonerahamwe y'uburyo bwo gutanga ibitekerezo nyuma yo kugurisha, reba hepfo,
Iperereza (niba umukiriya ashobora kwitegura mbere y'igihe):
1. Umukiriya afite igishushanyo cye bwite cy’aho bashyira amashusho, cyangwa icyitegererezo ashishikajwe nacyo, ashobora kuduha amakuru arimo ingano, ibikoresho, imiterere n’ingano.
(andi mahitamo, nko hasi cyangwa ku meza, igishushanyo kimwe / kabiri / bitatu / bine ku mpande, uburemere / bworoheje, amatara, amapine, amashelufu, imigozi, ibitebo nibindi)
2. Niba umukiriya atasobanukiwe neza ibisabwa ku gikoresho cyo kwerekana, akaduha ibicuruzwa bigomba kwerekwa, ingano y'ibicuruzwa, ingano yabyo n'ibindi bisabwa, tuzagusaba ko wakoresha ubwoko bukwiye kugira ngo uhabwe amakuru cyangwa uhitemo.
3. Nyuma yo kuganira n'ishami rishinzwe gushushanya, n'uko umusaruro ushobora gukorwa, hanyuma dutange inama z'abahanga n'ibiciro ku ngano zitandukanye (niba umukiriya adasobanukiwe imiterere y'agasanduku k'ibikoresho, tuzatanga ibishushanyo byoroshye by'imiterere kugira ngo umukiriya abyemeze).
Urugero:
1. Iyo umukiriya yemeje igiciro cy’imigabane, agatanga itegeko ry’icyitegererezo agahabwa ikiguzi cy’icyitegererezo, dutanga ibishushanyo by’icyitegererezo ku mukiriya mu minsi 2-3 y’akazi kugira ngo twemeze amakuru yose, hanyuma tugategura uko bizakorwa.
2. Mu gihe cyo gukora ingero, tuzamenyesha umukiriya uko ingero zihagaze buri minsi 3-5 y'akazi, kandi tugakomeza kuvugana n'umukiriya. Nurangiza igice cy'ingero, banza uteranye ingero hanyuma umukiriya atange ibitekerezo bye kugira ngo byemezwe, wemeze amakuru ajyanye n'ibipaki (harimo n'amashusho cyangwa ibikoresho).
Nyuma yo kurangiza gusiga irangi/ifu y'icyitegererezo, tuzongera guteranya icyitegererezo hamwe n'ibikoresho byose, hanyuma twoherereze abakiriya videwo n'amashusho kugira ngo byemezwe. (Niba umukiriya akeneye guhindura cyangwa ibindi bisabwa, tuzafatanya uko bishoboka kose kugira ngo dukore impinduka nto)
3. Uzuza ipaki y'icyitegererezo hanyuma wohereze, igihe umukiriya azakira icyitegererezo, tuzamenyesha kandi dukurikirane ibitekerezo bye ako kanya, dushyire akamenyetso ku nama n'ibitekerezo by'umukiriya, kandi dutunganye ibibazo byose uko bikurikirana.
Gutanga ibyo wategetse - Kohereza - Nyuma yo kugurisha:
1. Tangira gukora ibintu byinshi nyuma yo kwemeza ko byatanzwe ku bwinshi no gutegura uburyo bwo kubitsa (niba umukiriya afite impinduka, tuzakora icyitegererezo kimwe mbere yo gukora no gufata amashusho/amafoto ku mukiriya kugira ngo byemezwe mbere yo gukora), kandi tuvugurure uko ibicuruzwa bihagaze buri minsi 5-7 y'akazi. Nanone kandi, twemeza icapiro ry'ikarito, amabwiriza yo gushyiraho n'ibishushanyo mbonera n'ibindi.
2. Niba QC yacu ibonye ko hari ibibazo by’ubuziranenge mu musaruro hanyuma igasubiramo ibintu bigatuma igihe cyo gutanga ibicuruzwa gitinda, tubimenyesha vuba kugira ngo abakiriya baganire ku gihe cyo gutanga ibicuruzwa, kugira ngo umukiriya ahindure gahunda yo kohereza ibicuruzwa mbere y’igihe. (Ariko ubusanzwe dushobora gukomeza gutanga ibicuruzwa ku gihe)
3. Iyo gutumiza bigiye kurangira, tuzamenyesha umukiriya mbere y’igihe hanyuma twohereze amafoto yo gukora, gupakira no gushyira hamwe amafoto kugira ngo twemeze (cyangwa umukiriya agategura igenzura rya QC ry’umuntu wa gatatu), hanyuma tukishyura asigaye mbere yo kohereza. (Tuzasaba kohereza ibicuruzwa mbere y’igihe kugira ngo tudatinda igihe cyo kubitanga)
4. Nyuma yuko umukiriya yemeje amakuru yose cyangwa arangije igenzura, tuzamufasha kohereza ibicuruzwa cyangwa gupakira kontineri, gukoresha inyandiko z'imenyekanisha rya gasutamo, no gutanga inyandiko z'imenyekanisha rya gasutamo mu cyumweru kimwe.
5. Iyo umukiriya yakiriye ibicuruzwa, tuzakurikirana kandi tugakusanya ibitekerezo mu cyumweru kimwe. Niba hari ibibazo bijyanye no gushyiraho ibicuruzwa, twifuza gutanga amashusho cyangwa amashusho kugira ngo ayobore irangizwa ryabyo. Niba hari ibibazo bijyanye n'ubuziranenge, tuzatanga ibisubizo mu cyumweru kimwe.
Twiringiye gufasha abakiriya bashya kubona amakuru n'ibitekerezo by'ingirakamaro bivuye mu bushakashatsi no mu itumanaho binyuze muri ubu buryo bwavuzwe haruguru, kuzigama umwanya uhagije wo kurangiza gutumiza, kuba umwe mu batanga serivisi nziza ku bakiriya no kuzana inyungu nyinshi hamwe n'agasanduku kacu ko kwerekana.
Igihe cyo kohereza: Ukuboza-19-2022
